1. Introduction
1.1 These Terms of Service ("Terms") govern your access to and use of the blob mobile application, website at https://blobme.ai, and all related features and services (the "Service"). 1.2 The Service is operated by blobme Ltd, a company registered in England and Wales under company number 17177836 with its registered office at 14-16 Stanley Street, Holyhead, Anglesey, LL65 1HG ("blob", "we", "us" or "our"). 1.3 By creating an account, accessing or using the Service, you agree to these Terms. If you do not agree, you must not use the Service. 1.4 These Terms should be read together with our Privacy Policy, Community Guidelines and Cookie & Similar Technologies Policy.
2. What blob is
2.1 blob is a campus-focused platform for university students and, where enabled, other verified university-affiliated users. It may include profiles, posts, stories, comments, reactions, direct and group messaging, connections, discovery and matching, groups, communities, societies, academic module groups, events, marketplace listings, petitions, saved items, search, notifications, help centre content, gamification and other campus-related features. 2.2 blob is not a university, student union, accommodation provider, ticketing provider, payment provider or retailer. Unless we expressly state otherwise, blob is not endorsed by, operated by or acting as agent for any university, student union, society, club, merchant or event organiser. 2.3 If campus services, room bookings, student benefits, discounts or partner offers are made available through blob, additional terms may apply.
3. Eligibility and account verification
3.1 You may only use the Service if you are aged 18 or over, have a valid university email address or other verification method accepted by us, and are legally capable of entering into a binding contract. 3.2 We may verify your eligibility when you register and at any later time, including by sending a verification code to your university email address or asking you to re-verify your status. 3.3 You must not use the Service if we have previously suspended or terminated your account for breach of these Terms or our Community Guidelines, unless we have expressly allowed you to return.
4. Your account
4.1 You must provide accurate, current and complete account information and keep it up to date. 4.2 You are responsible for keeping your password secure, for all activity on your account and for notifying us immediately at help@blobme.ai if you suspect unauthorised access. 4.3 You must not share, transfer, sell or allow anyone else to use your account. 4.4 You can close your account through the in-app settings.
5. University, student union and third-party relationships
5.1 Some features may refer to universities, student unions, societies, clubs, modules, merchants, event organisers or other third parties. Unless expressly stated, those references do not mean that the third party operates, endorses or is responsible for blob. 5.2 Where a verified society, club, student union, university department or other third party administers a space on blob, that third party is responsible for the accuracy of the information it provides and for complying with any laws and rules that apply to it. 5.3 We may remove or restrict third-party pages, hubs, societies, events or other content where we reasonably believe they are inaccurate, unauthorised, unlawful, unsafe or contrary to these Terms or our Community Guidelines.
6. Campus bookings and facilities
6.1 This section applies only if blob enables users to book rooms, facilities, equipment or other campus resources. 6.2 Unless we expressly state otherwise, blob provides a technical interface only and is not responsible for the availability, condition, suitability, safety or access arrangements for any room, facility or equipment. 6.3 You must comply with all rules, policies and instructions of the relevant university, student union, accommodation provider or facility owner. 6.4 We and/or the relevant facility operator may cancel, restrict or refuse bookings where required for safety, security, operational reasons, policy breaches or suspected misuse. 6.5 Booking records and related account details may be shared with the relevant facility operator where necessary to administer the booking, prevent misuse, investigate incidents or comply with law.
7. Student offers, discounts and partner benefits
7.1 This section applies only if blob displays or enables access to student discounts, offers, vouchers, codes, rewards, benefits or other promotions from merchants or partners. 7.2 Unless we expressly state otherwise, offers are provided by the relevant merchant or partner, not by blob. The merchant or partner is responsible for the goods, services, discount, availability, eligibility, pricing, fulfilment, returns, refunds and customer support for the offer. 7.3 Offers may be subject to separate terms, expiry dates, stock limits, eligibility checks, exclusions and changes. 7.4 If we receive commission, referral fees or other benefits from merchants or partners, we will make this clear where required by law. 7.5 We will only share your personal data with merchants or partners where this is necessary for the offer, you have requested the interaction, we have a lawful basis, and this is explained in the Privacy Policy.
8. Your content
8.1 "Your Content" means content you upload, post, transmit or otherwise make available through the Service. 8.2 You retain ownership of Your Content and any intellectual property rights you have in it. 8.3 You grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, reproduce, format, transmit, display, make available, moderate and technically adapt Your Content as necessary to operate, provide, secure, moderate and improve the Service. 8.4 We will not use Your Content in paid advertising or train external artificial intelligence models on Your Content unless we have told you clearly and have a lawful basis to do so. 8.5 Your Content may remain visible to other users according to your settings and the feature you use. 8.6 When you delete Your Content or your account, the licence in clause 8.3 ends except to the extent that retention is necessary for backups, legal compliance, safety, moderation records or dispute handling. 8.7 You are responsible for ensuring that you have all necessary rights, permissions and consents to upload or share Your Content.
9. Messaging and privacy expectations
9.1 Direct messages and group messages are private between participants, but they are not end-to-end encrypted. 9.2 We may access or review messages in limited circumstances, including where a message is reported, where necessary for safety or moderation, to investigate misuse, protect the Service, comply with legal obligations or respond to valid requests from law enforcement or regulators. 9.3 You should not send information through blob that you would not want us, our service providers or the relevant authorities to access in those limited circumstances.
10. Connections, discovery, swiping and matching
10.1 The Service may include discovery and matching features that allow users to view profiles and indicate interest in connecting. 10.2 Optional matching features should only show your profile where you have chosen to participate or where the feature has been clearly explained. 10.3 Matches may be created automatically where two users express mutual interest. This automated processing is designed to facilitate social connections and does not, in itself, produce legal or similarly significant effects on you. 10.4 You can opt out of discovery/matching features through your settings. 10.5 blob does not conduct background checks on users. You are responsible for taking care when interacting with other users online or offline.
11. blob Score, gamification and leaderboard
11.1 The Service may include a gamified activity score known as the "blob Score". 11.2 The blob Score involves profiling within the meaning of UK GDPR. 11.3 Public display on any leaderboard is opt-in. 11.4 You can opt out of public leaderboard display at any time. 11.5 We may change the scoring logic to prevent abuse, improve the Service or reflect new features.
12. Marketplace
12.1 The Service may include a peer-to-peer marketplace where users can list goods for sale or exchange with other users. 12.2 Unless we expressly state otherwise, blob is not a party to transactions between users. 12.3 Sellers are responsible for ensuring that listings are accurate, lawful, not misleading and that they have the right to sell the item. 12.4 If a seller is acting in the course of business, that seller may owe consumer law obligations to buyers. 12.5 We may be required to collect, retain and/or report information about sellers and marketplace activity to tax authorities or other regulators where applicable law requires this. 12.6 You must not list prohibited items, including illegal goods, weapons, drugs, alcohol, tobacco, vapes, counterfeit or stolen goods, live animals, dangerous chemicals, adult products, prescription medicines, academic cheating materials, digital account credentials or any item we identify as prohibited in the Community Guidelines.
13. Events and offline meetings
13.1 The Service may allow users to create, browse, RSVP to and check in to events. 13.2 Unless we expressly state otherwise, blob is not the organiser of user-created events. 13.3 Where events link to external ticketing providers, your purchase or booking is with that provider or the event organiser. 13.4 You attend events and meet other users at your own risk.
14. Petitions
14.1 The Service may allow users to create or sign petitions relating to campus or student issues. Petitions must be genuine, lawful and must not be used to harass, target, defame, intimidate or discriminate against any person or group. 14.2 Signing or creating a petition may reveal political opinions, beliefs, affiliations or other sensitive information. 14.3 We may remove, restrict or close petitions that breach these Terms, our Community Guidelines, applicable law or third-party rights.
15. Your use of the Service
15.1 You must use the Service lawfully, responsibly and in accordance with these Terms and the Community Guidelines. 15.2 You must not misuse the Service, interfere with its operation, access it by unauthorised automated means, harvest user data, impersonate others, create fake accounts, post illegal or harmful content, harass others, infringe rights, send spam, attempt to manipulate blob Score or use the Service for unauthorised commercial purposes. 15.3 You must not use the Service in a way that could harm minors or other vulnerable users, even where the Service is intended for adult users only.
16. Reporting, moderation and appeals
16.1 We provide tools for users to report content, profiles, messages, groups, communities, events, marketplace listings or other activity that may breach these Terms, the Community Guidelines or the law. 16.2 We may review, remove, restrict, downrank or disable content and may warn, restrict, suspend or terminate accounts where we reasonably believe this is necessary to enforce these Terms, protect users, comply with law or protect the Service. 16.3 Where required by law or where we consider it necessary and proportionate, we may preserve and disclose information to law enforcement, regulators, universities, student unions or other relevant third parties. 16.4 If we take action against your content or account, you may appeal by following the in-app appeal process or emailing help@blobme.ai.
17. Intellectual property
17.1 The Service, including software, design, branding, logos, interfaces and content supplied by us, is owned by us or our licensors and is protected by copyright, trade mark, database and other intellectual property laws. 17.2 We grant you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your personal, non-commercial use in accordance with these Terms. 17.3 You must not copy, modify, distribute, reverse engineer, scrape or exploit the Service except as expressly permitted by law or by us.
18. Liability
18.1 Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, breach of statutory rights that cannot be excluded, or any other liability that cannot be excluded or limited by law. 18.2 The Service is provided free of charge unless optional paid features are introduced. Subject to clause 18.1, we are not responsible for losses that were not foreseeable, losses caused by other users, user content, marketplace transactions, events organised by third parties, merchant offers, campus facilities, external websites or services, or interruptions outside our reasonable control. 18.3 Subject to clause 18.1, our total liability to you arising out of or in connection with the Service and these Terms will not exceed £100 or, if higher, the amount you paid us directly for the Service in the 12 months before the event giving rise to the claim. 18.4 Nothing in these Terms affects your statutory rights as a consumer.
19. Suspension and termination
19.1 You may close your account at any time through the in-app settings. 19.2 We may suspend, restrict or terminate your account or access to the Service if you breach these Terms or the Community Guidelines, if we reasonably suspect unlawful or harmful conduct, if required by law or a competent authority, if your eligibility cannot be verified, if your account is inactive for an extended period, or if we cease to offer the Service. 19.3 We will take proportionate action where reasonably possible, but serious breaches, safety risks, illegal content or regulatory requests may require immediate action without prior notice. 19.4 On termination, your right to use the Service ends.
20. Changes to the Service and these Terms
20.1 We may add, change, suspend or remove features of the Service. Where a material change significantly affects your rights or obligations, we will provide reasonable notice where practical. 20.2 We may update these Terms from time to time. We will update the "Last updated" date and, where changes are material, notify you through the Service or by email before the changes take effect where practical. 20.3 If you do not agree to updated Terms, you must stop using the Service and may close your account.
21. Governing law and disputes
21.1 These Terms are governed by the laws of England and Wales. 21.2 The courts of England and Wales have exclusive jurisdiction, except that consumers resident in Scotland or Northern Ireland may be entitled to bring proceedings in their local courts. 21.3 Nothing in this section affects rights you may have under mandatory consumer protection laws.
22. General
22.1 If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply. 22.2 You may not transfer your rights or obligations under these Terms without our consent. 22.3 No person other than you and us has rights to enforce these Terms under the Contracts (Rights of Third Parties) Act 1999. 22.4 You can contact us at help@blobme.ai. Legal notices should be sent to blobme Ltd, 14-16 Stanley Street, Holyhead, Anglesey, LL65 1HG.
questions about this document?
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